{"id":29599,"date":"2023-11-27T14:35:57","date_gmt":"2023-11-27T13:35:57","guid":{"rendered":"https:\/\/www.jowyoriginals.com\/formulario-de-pedido-de-indemnizacao\/"},"modified":"2025-08-19T10:13:54","modified_gmt":"2025-08-19T08:13:54","slug":"formulario-de-pedido-de-indemnizacao","status":"publish","type":"page","link":"https:\/\/www.jowyoriginals.com\/pt-pt\/formulario-de-pedido-de-indemnizacao\/","title":{"rendered":"Formul\u00e1rio de pedido de indemniza\u00e7\u00e3o"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_image=&#8221;https:\/\/www.jowyoriginals.com\/wp-content\/uploads\/2023\/06\/cta-general-jowy-3.jpg&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#FFFFFF&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 class=\"undr\" style=\"margin-bottom: 20px!important; padding-bottom: 25px;\">Formul\u00e1rio de pedido de indemniza\u00e7\u00e3o<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text module_class=&#8221;decor yellow titlepack2&#8243; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 id=\"presupuesto\">Tem alguma queixa relativamente ao produto que recebeu?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p>Para podermos tratar a sua queixa, \u00e9 necess\u00e1rio que preencha todos os campos do formul\u00e1rio e nos forne\u00e7a imagens e\/ou v\u00eddeos que ilustrem a queixa.  <\/p>\n<p>Depois de ter preenchido todo o formul\u00e1rio, ver\u00e1 os campos para anexar as imagens e\/ou o v\u00eddeo.<\/p>\n<p>&nbsp;<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f30346-o1\" lang=\"pt-PT\" dir=\"ltr\" data-wpcf7-id=\"30346\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/pt-pt\/wp-json\/wp\/v2\/pages\/29599#wpcf7-f30346-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formul\u00e1rio de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"30346\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"pt_PT\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f30346-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_group_fields\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_hidden_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_visible_groups\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_repeaters\" value=\"[]\" \/><input type=\"hidden\" name=\"_wpcf7cf_steps\" value=\"{}\" \/><input type=\"hidden\" name=\"_wpcf7cf_options\" value=\"{&quot;form_id&quot;:30346,&quot;conditions&quot;:[],&quot;settings&quot;:{&quot;animation&quot;:&quot;yes&quot;,&quot;animation_intime&quot;:200,&quot;animation_outtime&quot;:200,&quot;conditions_ui&quot;:&quot;normal&quot;,&quot;notice_dismissed&quot;:false,&quot;repeater_remove_button&quot;:&quot;bottom&quot;,&quot;notice_dismissed_rollback-cf7-5.9.2&quot;:true}}\" \/>\n<\/fieldset>\n<p><span id=\"second-name-wrap\" class=\"wpcf7-form-control-wrap second-name-wrap\" ><input type=\"hidden\" name=\"second-name-time-start\" value=\"1778592832\"><input type=\"hidden\" name=\"second-name-time-check\" value=\"10\"><input id=\"second-name\"  placeholder=\"segundo nome\"  class=\"wpcf7-form-control wpcf7-text second-name\" type=\"text\" name=\"second-name\" value=\"\" size=\"40\" tabindex=\"-1\" autocomplete=\"new-password\" \/><\/span>\n<\/p>\n<div class=\"divForm\">\n\t<div class=\"divForm-row\">\n\t\t<div class=\"divForm-col\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Nome completo:\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"divForm-col\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" id=\"envio_email_form\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Correio eletr\u00f3nico:\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"divForm\">\n\t<div class=\"divForm-row\">\n\t\t<div class=\"divForm-col\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Telefone:\" value=\"\" type=\"tel\" name=\"your-phone\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"divForm-col\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-invoice\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"N\u00famero da fatura de compra: pode verific\u00e1-lo na sua \u00e1rea de cliente.\" value=\"\" type=\"text\" name=\"your-invoice\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"divForm\">\n\t<div class=\"divForm-row\">\n\t\t<div class=\"divForm-col\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-product-placeholder\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"Produto: tatami, borracha, fitness...\" type=\"text\" name=\"your-product-placeholder\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<div class=\"divForm-col\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Motivo da queixa:\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"divForm\">\n\t<div class=\"divForm-row\">\n\t\t<div class=\"divForm-col2\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Explique-nos brevemente o problema\" name=\"your-message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div data-id=\"group-100\" data-orig_data_id=\"group-100\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t<div class=\"divForm\">\n\t\t<div class=\"divForm-row\">\n\t\t\t<div class=\"divForm-col2\">\n\t\t\t\t<p style=\"font-weight: 700;padding-top: 15px;font-size: 24px;color: #ae7d07;\"><u>IMAGENS<\/u>\n\t\t\t\t<\/p>\n\t\t\t\t<p style=\"padding-bottom: 0 !important;margin-bottom: 0 !important;padding-top: 0px;\">Deve anexar uma fotografia de cada pe\u00e7a que est\u00e1 a reclamar e uma fotografia de todo o lote em que as pe\u00e7as ou produtos danificados sejam claramente vis\u00edveis. Se preferir, pode anexar um v\u00eddeo em baixo. Formatos de imagem suportados: JPG e PNG (tamanho m\u00e1ximo por ficheiro: 2MB)\n\t\t\t\t<\/p>\n\t\t\t\t<div data-id=\"group-101\" data-orig_data_id=\"group-101\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t<p><strong>Imagem 1: <\/strong><span class=\"wpcf7-form-control-wrap\" data-name=\"file-101\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file wpcf7-validates-as-required\" accept=\".jpg,.png,.jpeg\" aria-required=\"true\" aria-invalid=\"false\" type=\"file\" name=\"file-101\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-id=\"group-102\" data-orig_data_id=\"group-102\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t<p><strong>Imagem 2: (opcional) <\/strong><span class=\"wpcf7-form-control-wrap\" data-name=\"file-102\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.png,.jpeg\" aria-invalid=\"false\" type=\"file\" name=\"file-102\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-id=\"group-103\" data-orig_data_id=\"group-103\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t<p><strong>Imagem 3: (opcional) <\/strong><span class=\"wpcf7-form-control-wrap\" data-name=\"file-103\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.png,.jpeg\" aria-invalid=\"false\" type=\"file\" name=\"file-103\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-id=\"group-104\" data-orig_data_id=\"group-104\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t<p><strong>Imagem 4: (opcional) <\/strong><span class=\"wpcf7-form-control-wrap\" data-name=\"file-104\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.png,.jpeg\" aria-invalid=\"false\" type=\"file\" name=\"file-104\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<div data-id=\"group-105\" data-orig_data_id=\"group-105\"  class=\"\" data-class=\"wpcf7cf_group\">\n\t\t\t\t\t<p><strong>Imagem 5: (opcional) <\/strong><span class=\"wpcf7-form-control-wrap\" data-name=\"file-105\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".jpg,.png,.jpeg\" aria-invalid=\"false\" type=\"file\" name=\"file-105\" \/><\/span>\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<p style=\"font-weight: 700;padding-top: 25px;font-size: 24px;color: #ae7d07;\"><u>V\u00cdDEO<\/u>\n\t\t\t\t<\/p>\n\t\t\t\t<p style=\"padding-bottom: 0 !important;margin-bottom: 0 !important;padding-top: 0px;\">Anexar um v\u00eddeo das pe\u00e7as ou produtos danificados. Formatos de v\u00eddeo suportados: MP4, M4V, MOV e AVI. Tamanho m\u00e1ximo permitido: 24MB. Se o seu v\u00eddeo for demasiado pesado, reencaminhe-o para o seu WhatsApp ou Telegram para ser comprimido e volte a anexar o v\u00eddeo comprimido.\n\t\t\t\t<\/p>\n\t\t\t\t<p><strong>V\u00eddeo: (opcional) <\/strong><span class=\"wpcf7-form-control-wrap\" data-name=\"file-309\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".mp4,.m4v,.avi,.mov\" aria-invalid=\"false\" type=\"file\" name=\"file-309\" \/><\/span>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<div class=\"divForm\">\n\t<div class=\"divForm-row\">\n\t\t<div class=\"divForm-col2\">\n\t\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-752\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-752\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Concordo com a <a target=\"_blank\" rel=\"nofollow\" href=\"\/politica-privacidad\/\">Pol\u00edtica de Privacidade<\/a><\/span><\/label><\/span><\/span><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"checkbox-291\"><span class=\"wpcf7-form-control wpcf7-checkbox\"><span class=\"wpcf7-list-item first last\"><label><input type=\"checkbox\" name=\"checkbox-291[]\" value=\"Gostaria que a JowyOriginals me contactasse com as \u00faltimas novidades do sector. Posso cancelar a subscri\u00e7\u00e3o em qualquer altura.\" \/><span class=\"wpcf7-list-item-label\">Gostaria que a JowyOriginals me contactasse com as \u00faltimas novidades do sector. Posso cancelar a subscri\u00e7\u00e3o em qualquer altura.<\/span><\/label><\/span><\/span><\/span>\n\t\t\t<\/p>\n\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar\" \/>\n\t\t\t<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Formul\u00e1rio de pedido de indemniza\u00e7\u00e3oTem alguma queixa relativamente ao produto que recebeu?Para podermos tratar a sua queixa, \u00e9 necess\u00e1rio que preencha todos os campos do formul\u00e1rio e nos forne\u00e7a imagens e\/ou v\u00eddeos que ilustrem a queixa. Depois de ter preenchido todo o formul\u00e1rio, ver\u00e1 os campos para anexar as imagens e\/ou o v\u00eddeo. &nbsp; <p class=\"wpcf7-contact-form-not-found\"><strong>Erro:<\/strong> Formul\u00e1rio de contacto n\u00e3o encontrado.<\/p><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_joinchat":[],"footnotes":""},"class_list":["post-29599","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.jowyoriginals.com\/pt-pt\/wp-json\/wp\/v2\/pages\/29599","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.jowyoriginals.com\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.jowyoriginals.com\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.jowyoriginals.com\/pt-pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.jowyoriginals.com\/pt-pt\/wp-json\/wp\/v2\/comments?post=29599"}],"version-history":[{"count":2,"href":"https:\/\/www.jowyoriginals.com\/pt-pt\/wp-json\/wp\/v2\/pages\/29599\/revisions"}],"predecessor-version":[{"id":29606,"href":"https:\/\/www.jowyoriginals.com\/pt-pt\/wp-json\/wp\/v2\/pages\/29599\/revisions\/29606"}],"wp:attachment":[{"href":"https:\/\/www.jowyoriginals.com\/pt-pt\/wp-json\/wp\/v2\/media?parent=29599"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}